Table of Contents

Introduction 1

Part One: Understanding Emotions 15

1 What Emotions Are and Why We Have Them 17

2 Identifying and Understanding Emotions 35

3 Strategies to Begin Managing Your Emotions 55

Part Two: Managing Emotions 71

4 Managing Emotions with Better Communication 73

5 Managing Emotions by Being Assertive 97

6 Managing Emotions Through Positive Thinking 115

Part Three: Putting It into Practice 135

7 Understanding and Managing Anxiety 137

8 Understanding and Managing Anger 147

9 Understanding and Managing Disappointment 163

10 Understanding and Managing Bullying 171

11 Motivating and Inspiring Others 185

References 193

About the Author 195

Index 197

About the Author

Gill Hasson has 20 years' experience teaching and writing on a range of issues to do with personal and professional development, mental health and wellbeing. She is the author of more than 22 books; the bestselling 'Mindfulness', 'Mindfulness Pocketbook', 'Emotional Intelligence' 'Positive Thinking' the Sunday Times bestseller 'How to Deal with 'Difficult People', plus other books on the subjects of resilience, communication skills and assertiveness.
Gill also writes books for children. She's written 8 books in the 'We Can Cope' series, including 'Put Your Worries Away.'
You can contact Gill by email at gillhasson@btinternet.com

Reviews

"Helpful and inspiring. Highly Recommended!" (Hot Brands, Cool Places, May 2014) "Gill Hasson...does a very good job of explaining how to identify and manage our and other's feelings..." (Sales Initiative Magazine, May 2014) "it is a nice introduction to the subject, practical and easy to understand." (TrainingZone, June 2014)